DVJ Insights assigns Emily Lando as Director Research & Operations

DVJ Insights has appointed Emily Lando as Director of Research & Operations as of the 21st of February. In this role, she is responsible for the execution of client projects and directs the activities of the Research Team. In addition, the Director of Research & Operations contributes to the continuous improvement of the research process through training, coaching and optimising processes and deliverables. In this role, Emily reports to the Managing Director Marieke van Echtelt.

Emily Lando is a seasoned research operations professional with broad experience in research, UX, directing teams and managing processes. Prior to joining DVJ Insights, Emily worked as a Senior Research Operations Manager at Just Eat Takeaway.com, where she was responsible for setting up research operations for the UXR team.

Marieke van Echtelt, Managing Director DVJ Research Group: “We are delighted to add Emily Lando to our management team. Her experience aligns seamlessly with our goals of delivering exceptional quality to customers and staying ahead of the market. Emily will play an important role in continuously improving our internal processes, deliverables and service to customers. She is also responsible for the continuous development of colleagues in the Research & Operations team, in all their diversity in backgrounds, nationalities, languages ​​and experience. Emily is the perfect candidate to work with this team, I look forward to working with her”.

Emily on her appointment: “I’m honoured to join DVJ Insights as the Director of Research and Operations. The open and approachable organisation, combined with a passion and attention for continuously improving research, drew me to the position. I’m excited to get to work on improving processes and coaching our research experts to generate the greatest impact for DVJ and our clients.”