Datenschutzerklärung
The following privacy policy was last updated on 16/01/2023.
Identity
DVJ Insights BV is a market research company that focuses on online market research.
DVJ Insights BV, registered at the commercial register of the chamber of commerce under number 52870421 (hereinafter: ‘DVJ Insights BV’) is the controller within the scope of the Personal Data Protection Act.
This privacy policy states, among other things, which data may be collected and how DVJ Insights BV uses these data.
DVJ Insights B.V. takes into account both the GDPR (General Data Protection Regulation) and this privacy statement when carrying out its activities. The privacy statement applies to the processing of personal data obtained in writing or via the website, apps and other
mobile (peripheral) equipment.
Controller or Processor?
With this privacy statement, DVJ Insights BV informs how it processes personal data. DVJ Insights BV does this in two ways:
1. Controller: those who, alone or when joined with others, determine the purposes of any personal data and the means of processing it.DVJ Insights BV is a data controller for the personal data associated with (future and past)employees, client account information and our respondent information from our own panels, including registration from websites https://panel.pollland.nl and https://panel.euroquestions.com.
Additionally, DVJ Insights BV is a data controller of survey data from our server http://(https://dvj.decipherinc.com) and our client tools http://(https://clientportal.dvj-insights.com / https://dashboard.dvj-insights.com / https://portal.dvj-insights.com).
Also, data of those who subscribe to our newsletter and events fall into this category.
Categories of personal data
The following personal data are processed by us as a controller:
- (business) name and (email) address
- ID verification
- telephone number
- date of birth
- employee screening
- bank details (for payment purposes)
- answers to the profile questionnaire (if filled in by respondents)
Recruitment
When you apply for employment on our Website or otherwise, we will collect additional Personal Data about you that is specific to that employment position, such as your qualifications, career history, third-party references and interview notes. We may also ask you for other information, for example your interests and the types of jobs you are interested in. Any Personal Data you provide to us in relation to an employment application will be processed in accordance with this Policy and any other privacy statement that may be
included with the job announcement to which you apply.
Panel members
For additional information specifically for respondents in our panels, we kindly refer you to the privacy policy on the panel website. Here you find information on e.g. the categories of personal data that is collected as well as the purposes of collecting this data. Information about protecting your data as well as your rights can also be found there.
Additional information for respondents in panels of suppliers We may use panels of our suppliers to process personal data. When you register on the panel of a supplier, DVJ Insights encourage you to read the applicable privacy policies and terms and conditions of the suppliers before providing your (personal) data. Because DVJ Insights are not responsible for the privacy practices of any supplier panels.
2. Processor: those who process personal data on behalf of a data controller.
DVJ Insights BV is a processor when we process personal data on behalf of our clients. We will have an agreement with those clients and this agreement will specify what data needs to be processed, for what purpose, and how long we can keep the data as well as any
restrictions on our use of the data.
Questions?
If you have a question about the protection of personal data by DVJ Insights, it is necessary to first determine whether DVJ Insights BV is a Controller. Because questions can only be answered by DVJ Insights BV as a Controller. When it comes to questions to DVJ Insights BV as a Processor, DVJ Insights BV will refer you to the relevant Controller.
Legal Basis For Processing
In order to comply with certain applicable data privacy laws, DVJ Insights BV is required to set forth the legal basis for the Processing of your Personal Data. In accordance with the purposes for which we collect and use your Personal Data, as set out above, the legal basis for DVJ Insights BV Processing of your Personal Data will typically be one of the following, which are not mutually exclusive:
- For the performance of a contract that we have in place with you or other individuals, or to take steps at your request prior to entering into a contract;
- To support DVJ Insights BV or our third parties’ legitimate business interests (for example, in maintaining and promoting our business by providing customers with feedback opportunities);
- To comply with our legal obligations;
- With your consent.
Automated decision-making
DVJ Insights BV does not make decisions about people on the basis of automated processing that can have significant consequences or legal consequences for them.
Duration of storage of data
Employees and Clients: DVJ Insights BV always stores the data of agreements for a period of ten years in order to be able to comply with statutory retention periods. When it is no longer necessary for other purposes to store personal data, it will be deleted.
Marketing purposes: Please note that where you unsubscribe from our marketing communications, we will keep a record of your email address to ensure we do not send you marketing emails in future.
Panel members: DVJ Insights BV saves your data for as long as you are a member of the panel. As soon as you de-register, DVJ Insights BV stops processing your personal data. These data are deleted with the exception of the data necessary to show that we had your consent to
process your data while you were a member. Upon expiration of a storage period of five years, as advised by the Dutch Authority for Consumers and Markets, we also delete these data.
Where you have made a purchase with us, we will keep a record of your purchase for the period necessary for invoicing, tax and warranty, and liability purposes. We may also keep a record of correspondence with you for as long as is necessary to protect us from a legal claim.
Sharing And Disclosure Of Personal Data
DVJ Insights BV may share or otherwise disclose your Personal Data within the company, to affiliates and subsidiaries, and selected third parties in accordance with applicable law. The following are examples of how your Personal Data may be shared and the reasons and purposes for undertaking such activities.
DVJ Insights BV may share your Personal Data with employees and other officials and representatives within our parent company, subsidiaries and affiliates who have a “need to know” that data for business or legal reasons, for example, in order to carry out an
administrative function such as processing an invoice, or directing a query that you have submitted to the relevant department or affiliate.
We may disclose your Personal Data to third parties, including the following: law enforcement and regulatory authorities; DVJ Insights BV’s advisors and consultants; IT service providers; third parties engaged by DVJ Insights BV for the purpose of providing services requested by you; to protect any intellectual property rights in any materials displayed on or otherwise available from DVJ Insights BV’s Website; for the purposes of seeking legal or other professional advice; to respond to a legal request or comply with a legal obligation; or to enforce DVJ Insights BV’s policies or Website Terms and Conditions of Use.
We may disclose your Personal Data to third parties in the event that we sell, buy or merge any business or assets, including to the prospective seller or buyer of such business or assets.
Our employees may use personal devices to access our systems containing your Personal Data, thus your Personal Data may be transferred through or to service providers who contract with our employees for cellular data everywhere in the world.
We may be required to share your Personal Data to comply with a court order, law, or legal process, including responding to government or regulatory requests. We may disclose Personal Data if we have reason to believe that disclosure is necessary to identify,
contact or bring legal action to enforce any of DVJ Insights BV’s rights, including against you or a third party, for non-payment, violation of any agreement with us, or to otherwise support our business interests. We may share your Personal Data to protect the safety of the company, our customers or others; or to prevent injury to or interference with, our rights or property, or the rights or property of other data processors or anyone else that could be harmed by such activities.
Cookies or similar techniques
DVJ Insights BV uses two kinds of cookies: functional cookies and analytical cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit a website.
On the first visit to the website, DVJ Insights BV has already informed you about these cookies and, if legally necessary, we have asked you for permission to place them. You can opt out of cookies by setting the internet browser so that it no longer stores cookies. In addition, you can also delete all information previously stored via the settings of the browser. See the help function of your browser, under ‚clear history‘.
Please note that you must adjust the settings separately for each browser and computer you use. Please be aware that if you do not want cookies, we can no longer guarantee that our websites will work properly.
Functional cookies
Functional cookies are only used to ensure that all the functions on the websites and tools function properly. These cookies ensure, for example, that a single respondent cannot take part in the same research project more than once, or, in some cases, that when you stop
halfway through a research project, you can resume where you left off when you return to it.
Analytical cookies
The analytical cookies are used to analyse the usage of the website of DVJ Insights BV. Analytical cookies are cookies that allow us to measure the use of the website. For example, to determine which parts of the website are most interesting to our visitors, we measure how many visitors come to our website and which parts of the website are viewed the most. No data about your other internet users are stored.
The use of cookies by DVJ Insights BV is completely secure. No personal information, such as your e-mail address, can be traced from cookies. No information from the cookies or any other personal data stored in the system of DVJ Insights BV is transferred or sold to third parties.
Withdraw consent / Right to object / Right to restrict processing / ‘Right to be
forgotten’
Anyone about whom DVJ Insights BV processes personal data as Controller has the right to request access to their own personal data. If data is factually incorrect, you can have this data corrected. You also have the right to data transfer, which allows you to transfer the
data that DVJ Insights BV processes on the basis of your consent or on the basis of an agreement with another Controller.
If personal data are processed on the basis of consent, this consent can always be withdrawn by the person concerned. Any person has the right to object, to modify the data to be processed and/or to ‘be forgotten’. If you choose to exercise one or more of these rights you can contact DVJ Insights BV using the contact details below. A person’s data shall be deleted with the exception of the data needed to enable us to demonstrate that all recipients of notifications from DVJ Insights BV had given prior consent. After five years, upon expiration of the aforementioned storage period, the person’s data shall be completely deleted. This refers exclusively to data processed by DVJ Insights BV.
In addition, you have the right to block your data against further (commercial) use. Each newsletter and survey contain a link which you can use to unsubscribe. You can also send an email to privacy@dvj-insights.com if you no longer want to be contacted for any kind of offer, registration or information by DVJ Insights BV.
Protection of your data
DVJ Insights BV takes the protection of personal data seriously and has taken the appropriate technical and organisational measures to prevent misuse, loss, and unauthorized access. These ensure that your personal data are protected against loss or any form of improper processing. These protective measures consist, among other things, of the use of secure socket layer (SSL)/transport layer security (TLS) encryption and other forms of encryption such as encryption of the data carriers on which the data are stored. If you feel that your data is not properly secured or there are indications of abuse, please contact DVJ Insights BV via http://privacy@dvjinsights.com.
Contact, questions & complaints
If you have any questions or comments about this privacy statement of DVJ Insights BV (e.g. about the processing of your personal data by DVJ Insights BV, if you wish to modify or delete your data, or if you wish to revoke your permission) or if you have a complaint
about the way in which personal data is processed by DVJ Insights BV, you can contact us using the contact form or by writing an e-mail to privacy@dvj-insights.com. You can also contact us by phone on +31(0)88 2345 700. DVJ Insights BV shall take all steps within its power to handle any questions and comments as effectively as possible.
You can also file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) in The Hague.
Changes
This privacy policy is subject to change. Suppose DVJ Insights BV applies changes to its policies, guidelines or other terms and conditions referred to or listed in this privacy policy. In that case, DVJ Insights BV shall issue a notification of the updated version on its website or by e-mail at least one month prior to it taking effect. We recommend that you regularly review our privacy policy. If you do not agree with the changes, you can terminate your contract with DVJ Insights BV.
Utrecht, 16th January 2023